Privacy Policy

Effective Date: February 13, 2025 

Applicable Entities: Global buyers, sellers, service providers, registered/unregistered users, and the platform itself 

 

 

1. How We Collect and Use Your Information 

1.1 Types of Information Collected 

- Personal Identification Information: Name, contact details (email/phone number), address, business registration information (for sellers). 

- Transaction Data: Order history, payment information (credit card numbers/third-party payment accounts), logistics tracking numbers. 

- Device and Log Information: IP address, device identifiers (e.g., IMEI), browser type, access times, clickstream data. 

 

1.2 Purposes of Information Use 

- Contract Fulfillment: Processing orders, arranging logistics, and providing after-sales services. 

- Compliance Obligations: Customs declarations (requiring recipient ID numbers), tax filings (e.g., EU VAT). 

- Data Analysis: Optimizing product recommendations, fraud monitoring. 

 

 

 

2. Data Sharing and Cross-Border Transfers 

2.1 Recipients of Data 

- Third-Party Service Providers: 

  - Payment institutions (Alipay, PayPal): Transaction processing. 

  - Logistics companies (DHL, SF Express): Product delivery. 

  - Cloud service providers (Alibaba Cloud, AWS): Data storage and processing. 

- Compliance Requirements: Data Processing Agreements (DPAs) ensure third parties meet ISO 27001 or equivalent standards. 

 

2.2 Legal Basis 

In accordance with China’s Personal Information Protection Law (PIPL), the EU General Data Protection Regulation (GDPR), the U.S. California Consumer Privacy Act (CCPA), Japan’s Act on the Protection of Personal Information (APPI), Russia’s Federal Law on Personal Data, and Middle Eastern regulations (e.g., UAE PDPL), data collection is based on user consent, contract fulfillment, or legal obligations. 

 

 

3. Your Data Rights

3.1 General Rights

- Access and Correction: View or modify personal information through account settings. 

- Right to Deletion: Request deletion of accounts and data unless legally required to retain. 

- Withdrawal of Consent: Revoke authorized data usage via customer service. 

 

3.2 Region-Specific Rights 

- EU Users: Right to data portability (structured, commonly used format) and objection to automated decision-making: Email: 3EGDPR@3Eeye.com. 

- U.S. (California) Users: Opt-out of data sales or request data categorization details (e.g., sensitive information): Click “Do Not Sell My Information” in the footer or adjust via account settings. 

- Middle East (UAE): Under PDPL, users may restrict data processing purposes. Contact customer service with identity verification. 

 

 

4. Data Security Measures 

4.1 Technical Safeguards 

- Encryption: TLS 1.3 protocol for data transmission; AES-256 encryption for payment data. 

- Access Control: Sensitive data (e.g., payment records) accessible only to authorized employees via two-factor authentication. 

- Security Audits: Quarterly penetration testing and critical vulnerability remediation. 

 

4.2 Administrative Measures 

- Employee Training: Biannual sessions on privacy protection and GDPR compliance. 

- Data Classification: Categorized by sensitivity (e.g., general data, financial data, biometric data). 

 

 

 

5. Governing Law and Dispute Resolution 

5.1 Applicable Law 

- Chinese Users: Subject to PIPL and Chinese law. 

- EU Users: Governed by the law of the user’s habitual residence. 

- Other Regions: Platform’s registered jurisdiction (China) applies, unless conflicting with local mandatory laws. 

 

5.2 Dispute Resolution 

- Negotiation First: Disputes resolved through platform customer service. 

- Arbitration Clause: Unresolved disputes submitted to China International Economic and Trade Arbitration Commission (CIETAC). 

 

 

6. Special Compliance Notices 

6.1 Cross-Border Trade Requirements 

- EU: Sellers must provide CE-certified products; 14-day return policy (excludes custom goods). 

- U.S.: Prohibited items per Export Administration Regulations (EAR); FCC certification required for electronics. 

- Japan: Food/cosmetics must list ingredients and include Japanese instructions; submit Import Notification Form. 

- Middle East: Alcohol/non-halal food prohibited; packaging must avoid religiously sensitive content. 

 

 

7. Contact Us 

- Global Users: Email info@3Eeye.com or call 400-xxx-xxxx. 

 

 

Appendix: User Control Features 

- Cookie Management: Disable non-essential tracking via browser settings or footer links (upon logout or account deletion). 

- Permission Adjustments: Modify data-sharing preferences under “User Center – Privacy Center” after login. 

 

Legal Notice: The Chinese version of this policy is authoritative. Translated versions are for reference only; in case of conflict, the Chinese text prevails. 

 

 

Note: Consult legal counsel for precise compliance verification.* 

 "Specially solemn reminder: The standard version is the Chinese version, and the English version can be used as an important reference. Translations in other languages are machine-translated and are provided solely to assist with reading in different languages; they do not have legal effect."